CLIENT SUPPORT

Return Policy

We will happily exchange or provide refunds for any unworn, unwashed items within 14 days of receiving your shipment. All returned items will be subject to a $150 restocking fee. After 14 days, all sales are final. All sale items, piece purchased during flash sales and vintage pieces are final sale. We do not provide refunds on shipping costs. Returned items must retain all original tags and packaging. Please exercise caution when trying on your garments - returns of dirty or stained items will not be accepted. Buyer is responsible for return shipping costs.

Please email hi@uniphorm.co to process an exchange or return.

International Shipments & Customs

International orders typically arrive within 5-10 days of shipping. Certain countries have longer processing times. Your country of residence may require you to pay customs / duty charges in order to receive your order. This is entirely at the discretion of the customs department officials in your country of residence and your responsibility as the buyer to pay. Uniphorm is not responsible for payment or reimbursement of customs and duty charges. By law, we cannot change the value of orders on commercial invoices or mark items as a gift. If you decide to refuse your shipment, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred (on both the original and return shipments), and the cost of returning the package. This amount will be subtracted from your merchandise refund if/when the items are returned to us. If your items are abandoned (not returned to sender) due to your refusal or inability to pay the customs charges, you will not be eligible for a refund on your order.

Processing Times

Orders are normally processed within 1-3 business days. Please note that during sale periods this processing window may be slightly longer due to the high volume of sales.

Pre-Order Times

Preorders are subject to a 6-10 week delivery schedule.

FAQ

What Are The Bras Made Of?

Our 3D printing material is made from a non-porous non-toxic biodegradable plastic.

Why Choose a Custom Bra?

A custom bra is more than just lingerie—it’s a commitment to comfort, confidence, and your unique shape. Unlike off-the-rack bras that rely on generic sizing, a custom bra is tailored specifically to your measurements, ensuring a perfect fit that supports and flatters your body. This personalized approach eliminates common issues like pinching straps, gaping cups, or underwire discomfort. With a custom bra, you’ll experience unparalleled comfort and a silhouette that enhances your natural beauty.

What Are the Benefits of 3D Printing Technology?

3D printing technology is revolutionizing how we design and create bras. It provides a precision fit by leveraging detailed 3D scans to create bras that align perfectly with your individual shape, offering unmatched comfort and support. The process minimizes material waste, making it a sustainable production choice. 3D printing allows for intricate and innovative designs that traditional manufacturing methods cannot achieve, ensuring every piece is crafted with consistency and durability.

How Do We Use 3D Scanning Technology for Custom Bras?

At Uniphorm, we use cutting-edge 3D scanning technology to capture a detailed map of your body. The process begins with a body scan, where our advanced scanning system takes precise measurements of your unique shape in a quick and non-invasive way. The scanned data is then analyzed to create a digital model tailored to your body’s contours. Using this model, we craft a bra that is not only beautiful but also engineered for superior comfort and support. This high-tech approach ensures your custom bra fits like a second skin, adapting to your body’s every movement.

CARE

Hand-wash Uniphorm garments with a mild detergent or in a wash bag, in the machine on gentle, lay flat to dry. These more gentle care methods aren’t just better for your Uniphorms, they’re better for the planet, too. By washing on lower temps and letting your bras air dry, you’re reducing the impact of your intimates.